Bmc helix itsm
Содержание:
- Resources
- Read
- Experience
- Frequently asked questions
- TrueSight Operations Management
- Creating PDF and Word exports
- Additional resources from BMC
- Read
- Supermicro Intelligent Management
- Resources
- Read
- Experience
- Additional resources from BMC
- Сеанс и аутентификация
- Products & Services
- Технические характеристики
- Read
- Frequently asked questions
- TrueSight Operations Management
- Creating PDF and Word exports
- Additional resources from BMC
- Modern self-service for the digital workplace
- Frequently asked questions
- Creating PDF and Word exports
- Additional resources from BMC
- Deploy in the cloud of your choice to strengthen security, improve productivity, and lower costs
- Additional resources from BMC
- Resources
- Read
- Experience
- Структура IPMI-команд
- Videos
- Resources
- Read
- Experience
- Resources
- Read
- Experience
Resources
Read
White papers:
- How Businesses Drive Digital Transformation with Automation
- How the Modern Mainframe Supports Digital Transformation
- Leveraging Control-M to Exploit Cloud Technology and DevOps Methodology
- Consolidating Workload Automation Tools Is Easier Than You Think
Analyst research:
- Gartner: Market Guide for Service Orchestration and Automation Platforms
- EMA Radar for Workload Automation
- Are You Getting the Most from Automation Tech Today?
E-books:
-
Flip the Switch to Continuous Delivery
- Driving Business Modernization with Workflow Orchestration
- Modern Batch: Who said batch is old school?
-
Evolve Workload Management with Self-Service
Transforming Financial Services For Business Acceleration
Experience
Videos:
- The Magic of Orchestration: Harness the Power of the cloud (2:05)
- Drastically Reduce Upgrade Time, Effort & Cost (1:58)
- Integrate and Optimize Business Applications with Control-M (2:00)
- Combine the strengths of WLA and RPA (9:09)
Podcast:
- How Sophisticated Automation Can Positively Impact Availability for Businesses
- Malwarebytes Discusses Winning the War Against Malware with Big Data
Infographics:
- Get a 360 View: Avoid the DevOps Blindside with Jobs-as-Code
- The Power of Shifting Left: Amp Up Your CI/CD Pipeline to Build Better Apps Faster
- The Keys to Big Data Success: Automation and Orchestration
Frequently asked questions
This section provides answers to frequently asked questions (FAQs) about TrueSight Presentation Server.
Where do I find release note information?
The following table describes where you can find information previously provided in release notes.
|
Type of information |
Found here in |
|---|---|
|
New features (enhancements) and other information |
|
|
Is all the content for TrueSight Presentation Server 10.5 in this space?
The TrueSight Presentation Server serves as the platform for the products that compose TrueSight Operations Management and TrueSight Capacity Optimization. Click one of the following boxes to access documentation for a related product or use the related documentation search boxes to locate a specific topic.
TrueSight Operations Management
How can I access the rest of the documentation about TrueSight products?
The TrueSight Presentation Server integrates with several products in the TrueSight line. You can quickly search for and access specific topics in those documentation sets from TrueSight product documentation.
I’d like a PDF of just selected information. How can I do that?
The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.
Creating PDF and Word exports
You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.
To export to PDF or Word
- From the Tools menu in the upper-right, select a format:
- Export to Word to export the current page to Word format
- Export to PDF to export the current page or a set of pages to PDF
- If exporting to PDF, select what you want to export:
- Only this page to export the current page
- This page and its children to export a set of pages
For example, selecting This page and its children from the home page exports the entire space to PDF.
Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.
Additional resources from BMC
The following BMC sites provide information outside of the TrueSight Presentation Server 10.5 documentation that you might find helpful:
- BMC solution resources pages
-
TrueSight Operations Management
-
TrueSight Capacity Optimization
-
- BMC Communities
-
TrueSight Operations Management community
-
TrueSight Capacity Optimization
-
-
BMC Educational Services,
-
BMC Global Services
-
BMC TrueSight Pulse Blogs
provide tips from Customer Support about the products in the TrueSight product line. Blog entries are listed by date and include the related product.
Read
Datasheets:
- TrueSight Operations Management
- TrueSight Smart Reporting
- TrueSight Infrastructure Management
- TrueSight IT Data Analytics
- TrueSight AppVisibility
- TrueSight and Pivotal Cloud Foundry
White papers:
- Prove the Value of AlOps by Focusing on These 4 Use Cases
- TrueSight Operations Management Overview
- Event Management: A Catalyst for Retail Success
- Head-to-Head Comparison—BMC vs. HP
Analyst research:
- RIA Vendor Selection Matrix – AIOps top 15 Global Vendors 2019
- Ovum On the Radar: BMC provides AIOps solutions that align IT operations teams
- Research in Action: APM Vendor Selection Matrix
- EMA: AIOps and Advanced IT Analytics at the Crossroads
- Gartner: Market Guide for AIOps Platforms
- 451 Research: Breaking the Silos
- Gartner: Market Guide for IT Infrastructure Monitoring Tools
Supermicro Intelligent Management
On-board IPMI BMC Specification:
| Feature | Supermicro IPMI | |
|---|---|---|
| 1 | Remote KVM (graphics) console | |
| 2 | Virtual Media and ISO images | |
| 3 | Remote Serial over LAN (text console) | |
| 4 | Overall health display on the main page | |
| 5 | Option to change LAN connection interface at Runtime | |
| 6 | Supports WSMAN as well as WS-CIM | |
| 7 | RADIUS authentication support | |
| 8 | Secure browser interface (Secure socket layer (SSL) support) | |
| 9 | Supports Lightweight Directory Access Protocol (LDAP) | |
| 10 | Supports windows active directory | |
| 11 | DCMI 1.0 support | |
| 12 | Upnp Support | Optional (upon request) |
| 13 | Back up and restore configuration file | |
| 14 | Factory Defaults from Web | |
| 15 | Video quality settings | |
| 16 | Record video and play | |
| 17 | Server data / information (FRU) | |
| 18 | Preview of the remote screen on the main page | |
| 19 | OS independent |
The Supermicro X11 platform’s Baseboard Management Controller (BMC) is built on the ASPEED AST 2500 controller. The AST2500 is designed to dedicatedly support the PCI-E x1 bus interface. It supports 14x I²C/SMBUS devices.
The Supermicro X10 platform’s Baseboard Management Controller (BMC) is built on the ASPEED AST 2400 controller. The AST2400 is designed to dedicatedly support the PCI-E x1 bus interface. It supports 14x I²C/SMBUS devices.
The Supermicro X9 platform’s Baseboard Management Controller (BMC) is built on Nuvoton WPCM450 Controller. The WPCM450 communicates with onboard components via six SMBus interfaces, Platform Environment Control Interface (PECI) buses, and General Purpose I/O ports.
| Nuvoton/Renesas (X8/X9) | Renesas (X8/X9) | Aspeed (X10) AST2400 |
Aspeed (X11/H11) | |
|---|---|---|---|---|
| Model | WPCM450R + Bridge Chip |
SH7757/7758 | AST2400 | AST2500 |
| Resolution | 1600 x 1200 | 1600 x 1200 | 1920 x 1200 | 1920 x 1200 |
| Memory | 1G DDR2 | 2G DDR3 | 1G DDR3 | 1G DDR4 |
| Ethernet PHY | 10/100M | 1G | 1G | 1G |
| FW | AMI / ATEN | AMI | INSYDE | INSYDE |
BMCs are ideal for server management and support:
- 2D/VGA-compatible graphics
- Multimedia virtualization and Keyboard/Video/Mouse (KVM) Redirection functions
- Network access via an external Ethernet PHY module or shared NCSI connections
For configuring BMC securely in datacenters, please review our best practices guide.
Supermicro BMC Firmware is feature-rich and supports:
- IPMI 2.0 based management
- BMC stack with a full IPMI 2.0 implementation
- Hardware health monitor
- Remote power control
- Keyboard, Video & Mouse (KVM) Console Redirection with multi language support
- HTML5 web Console Redirection
- Serial over LAN (SOL)
- Media Redirection
- Simultaneous floppy and CD/ DVD redirection
- Efficient USB 2.0-based CD/DVD redirection, with typical speed greater than 15xCD
- Support for USB key
- VLAN support
- Event Log and Alerting
- Read Log events
- Full SMTP support
- Sensor readings
- SNMP trap
- Email alerts
- Sophisticated User Management
- IPMI based user management
- Added security with SSL (HTTPS)
- Multiple user permission level
- Multiple user profiles
- Active Directory/LDAP Client support
- Direct LDAP support from the device
- Windows Active Directory and Open-LDAP
- Common Information Model (CIM)
- CIM Object Manager (CIMOM)
- True Object Manager with CIM class handling
- Creating class, instance and working with the instances
- Core support for all DMTF profiles
-
SMASH and CLP support
- SSH based SOL
- Power control of the server
- Support for all DMTF Profiles
- Complete command support
-
WSMAN Support
- Supports WSMAN as well as WS-CIM
- Fully organically developed code as library
- LIGHTTPD
- HTTP and HTTPS support
- Complete WSMAN support — Discovery, Enumeration, Get, Put, Subscribe and Eventing
- Rich client library support (C, Java, JavaScript)
- Web Interface Multilanguage support
- Full Unicode support
- Multiple language support for multiple clients simultaneously
- Web based configuration
- Firmware Firewall
- Watchdog Timer
- Fail-safe firmware upgrade
- Tools to flash firmware in DOS, Linux and Windows
Resources
Read
White papers:
- Why Discovery Is Critical to Multi-Cloud Success
- ITSM Buyer’s Guide for the Mid-Market
- How to Build a Service Management Hub for Digital Service Innovation
E-books:
- 4 Ways to Empower Your IT Service Management
- The Accelerator’s Guide to Digital Transformation
- Enabling Digital Transformation with Remedyforce
Analyst research:
- Aberdeen: Mid-Market Businesses Can Digitally Transform Their IT Capabilities Painlessly
- Aberdeen: Cognitive ITSM and the Path to Mid-Market Digital Transformation
- EMA: Remedyforce Unifies IT and Business Performance at a Major Retail Services Provider
- Ovum Consulting: SWOT Assessment: Remedyforce
Go Beyond Basic ITSM with a Hub for Great Service and Less Risk
Experience
Videos:
- Remedyforce and Discovery Integration (1:21)
- Remedyforce overview (1:30)
- Transform digital service delivery in less than 45 days (1:43)
- «How to» video series
- Service Health Demo (2:47)
Webinars:
- Technical webinar series
- Implementing an automated Service Desk Magic Button
- The Converging Worlds of ITSM & IT-to-Business Alignment (59:33)
Podcasts:
- How Aspect Software Innovates IT Service Management Using BMC Helix Remedyforce (43:20)
- The Flexibility of BMC Helix Remedyforce with Andrew Dorsey from Goodman Manufacturing (34:18)
- Award Winning Cybera Shares How BMC Helix Remedyforce Drove Transformation Across the Business (48:22)
- How Arcadis Creates a Consistent Approach to ITSM Globally for Customers (33:07)
Additional resources from BMC
The following BMC sites provide information outside of the TrueSight Presentation Server 10.7 documentation that you might find helpful:
- BMC solution resources pages
-
TrueSight Operations Management
-
TrueSight Capacity Optimization
-
- BMC Communities
-
TrueSight Operations Management community
-
TrueSight Capacity Optimization
-
-
BMC Educational Services,
-
TrueSight Operations Management 10.x: Overview (WBT)
-
TrueSight Operations Management 10.7: Using New Features(WBT)
-
-
BMC Global Services
-
BMC TrueSight Pulse Blogs
provide tips from Customer Support about the products in the TrueSight product line. Blog entries are listed by date and include the related product.
Сеанс и аутентификация
- Удаленная консоль запрашивает данные по аутентификации у BMC
- BMC посылает ответ о поддерживаемых типах аутентификации (none, password, алгоритмы MD2 и MD5 и т.д.)
- Удаленная консоль посылает команду о выбранном типе аутентификации и отправляет логин пользователя
- Если пользователь имеет привилегии доступа к каналу, BMC посылает ответ, содержащий ID сеанса. Благодаря назначению ID, несколько сеансов могут работать одновременно на одном канале (согласно требованиям спецификации ― не менее четырех одновременных сессий)
- Удаленная консоль посылает запрос активации сеанса. Запрос содержит ID сеанса и аутентификационную информацию (имя пользователя, пароль, ключи ― зависит от выбранного типа аутентификации)
- BMC верифицирует информацию о пользователе, утверждает ID сеанса и посылает ответ об активации
Products & Services
-
- Application Tuning and Restart
-
- BladeLogic Database Automation
- BMC AMI Capacity Management
- BMC AMI Change Manager for IMS
- BMC AMI Command Center for Security
- BMC AMI Data Extractor for IMS
- BMC AMI Defender
- BMC AMI DevOps for Db2
- BMC AMI Operational Insight
- BMC AMI Security
- BMC Consulting Services
- BMC Helix Business Workflows
- BMC Helix Capacity Optimization
- BMC Helix Chatbot
- BMC Helix Client Management
- BMC Helix Cloud Cost
- BMC Helix Cloud Security
- BMC Helix CMDB
- BMC Helix Digital Workplace
- BMC Helix Discovery
- BMC Helix ITSM
- BMC Helix ITSM Capabilities
- BMC Helix Monitor
- BMC Helix Optimize
- BMC Helix Platform
- BMC Helix Remediate
- BMC Helix Remedyforce
- BMC Helix Remedyforce Capabilities
- BMC Helix Services
- BMC Helix Vulnerability Management
- BMC Mainframe Services by RSM Partners
-
- Catalog Manager for IMS
- Cloud Operations Management
- Control-M
- Control-M and DevOps
- Control-M Capabilities
- Control-M Financial Services
- Control-M for Big Data
- Control-M for Mainframe
- Control-M Integrations with Business Applications
- Control-M Managed File Transfer
- Cost Analyzer for zEnterprise
-
Enhanced Support Services
-
- Fast Path Database Solutions
- Footprints Service Desk
-
- HALDB and Full-Function Database Solutions
- High Speed Utilities for Db2
-
- Implementation Services
- IMS Transaction Manager (TM) Solutions
- Intelligent Capping (iCap) for zEnterprise
-
- LOBMaster for Db2
-
- Mainframe Cost Optimization
- Mainframe Solutions Quarterly Release Highlights
- MainView Automation
- MainView Batch Optimizer
- MainView for CICS Management
- MainView for Db2 Management
- MainView for IMS Management
- MainView for Java Environments
- MainView for Networks
- MainView Mainframe Storage Resource Management (SRM)
- MainView Message Management
- MainView Monitoring
- Managed Services
- MAXM Database Advisor for IMS
- Middleware Management
-
Object Administration for Db2
-
- Performance for Db2 Databases
- Performance for Db2 SQL
-
- Recovery for Db2
- Remedy ITSM (IT Service Management)
-
- Strategic Services
- Subsystem Optimizer for zEnterprise
-
- Track-It!
- TrueSight
- TrueSight AppVisibility
- TrueSight Automation for Networks
- TrueSight Automation for Servers
- TrueSight Capacity Optimization
- TrueSight Infrastructure Management
- TrueSight Operations Management
- TrueSight Orchestration
- TrueSight Vulnerability Management for Third-Party Applications
Технические характеристики
| BMC-2015 | |
|---|---|
| ПЕРЕМЕЩЕНИЯ | |
| Перемещение по оси Х (продольн. стола) | 2100 мм |
| Перемещение по оси Y (попер. колонны) | 1500 мм |
| Перемещение по оси Z | 800 мм |
| Расстояние от поверхности стола до центра шпинделя | 200÷1000 мм |
| Расстояние между колоннами | 1650 мм |
| СТОЛ | |
| Рабочая поверхность стола | 2000х1400 мм |
| Макс. нагрузка стола | 6 000 кг |
| Т-пазы (ширина х количество х расстояние) | 22 мм х 9 х 160 мм |
| ШПИНДЕЛЬ | |
| Макс. частота вращения шпинделя (тип привода) | 6 000 (редукт.) [4 000 (редукт.) / 8 000/10 000 (прям.)] об/мин |
| Внутренний конус шпинделя | № 50 |
| ПОДАЧИ | |
| Скорость установочных перемещений по осям X/ Y/ Z | 20/20/15 м/мин |
| Скорость подачи при обработке | 10 м/мин |
| СИСТЕМА АВТОМАТИЧЕСКОЙ СМЕНЫ ИНСТРУМЕНТА | |
| Емкость инструментального магазина | 30 |
| Макс. диаметр инструмента при свободных/занятых соседних ячейках | Ø215/125 мм |
| Макс. длина инструмента | 400 мм |
| Макс. масса инструмента | 20 кг |
| Тип держателя инструмента | BT-50/CAT-50 |
| ПАРАМЕТРЫ ТОЧНОСТИ | |
| Точность позиционирования | ±0,01 мм |
| Точность повтора | ±0,003 мм |
| МОЩНОСТЬ ДВИГАТЕЛЕЙ | |
| Мощность главного привода (30 мин/ cont) | 18,5/ 15 [26/22] кВт |
| Макс. крутящий момент главного привода (30 мин/ cont) | [728,2/616,2 / 160/140] Нм |
| Приводы подач по осям X/Y/Z | 4,0/4,0/4,0 кВт |
| ГАБАРИТНЫЕ РАЗМЕРЫ СТАНКА | |
| Высота станка от фундамента | 4200 мм |
| Размеры фундамента | 6000х4600 мм |
| Масса станка | 23 500 кг |
Read
White papers:
- How Businesses Drive Digital Transformation with Automation
- How the Modern Mainframe Supports Digital Transformation
- Leveraging Control-M to Exploit Cloud Technology and DevOps Methodology
- Consolidating Workload Automation Tools Is Easier Than You Think
Analyst research:
- Gartner: Market Guide for Service Orchestration and Automation Platforms
- EMA Radar for Workload Automation
- Are You Getting the Most from Automation Tech Today?
E-books:
-
Flip the Switch to Continuous Delivery
- Driving Business Modernization with Workflow Orchestration
- Modern Batch: Who said batch is old school?
-
Evolve Workload Management with Self-Service
Frequently asked questions
This section provides answers to frequently asked questions (FAQs) about TrueSight Presentation Server.
Where do I find release note information?
The following table describes where you can find information previously provided in release notes.
|
Type of information |
Found here in |
|---|---|
|
New features (enhancements) and other information |
|
|
Is all the content for TrueSight Presentation Server 10.7 in this space?
The TrueSight Presentation Server serves as the platform for the products and components that compose TrueSight Operations Management and TrueSight Capacity Optimization. Click one of the following boxes to access documentation for a related product or component, or use the related documentation search boxes at the bottom of this page to locate a specific topic.
TrueSight Operations Management
How can I access the rest of the documentation about TrueSight products?
The TrueSight Presentation Server integrates with several products in the TrueSight line. You can quickly search for and access specific topics in those documentation sets from TrueSight product documentation.
I’d like a PDF of just selected information. How can I do that?
The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.
Creating PDF and Word exports
You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.
To export to PDF or Word
- From the Tools menu in the upper-right, select a format:
- Export to Word to export the current page to Word format
- Export to PDF to export the current page or a set of pages to PDF
- If exporting to PDF, select what you want to export:
- Only this page to export the current page
- This page and its children to export a set of pages
For example, selecting This page and its children from the home page exports the entire space to PDF.
Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.
Additional resources from BMC
The following BMC sites provide information outside of the TrueSight Presentation Server 10.7 documentation that you might find helpful:
- BMC solution resources pages
-
TrueSight Operations Management
-
TrueSight Capacity Optimization
-
- BMC Communities
-
TrueSight Operations Management community
-
TrueSight Capacity Optimization
-
-
BMC Educational Services,
-
TrueSight Operations Management 10.x: Overview (WBT)
-
TrueSight Operations Management 10.7: Using New Features(WBT)
-
-
BMC Global Services
-
BMC TrueSight Pulse Blogs
provide tips from Customer Support about the products in the TrueSight product line. Blog entries are listed by date and include the related product.
Modern self-service for the digital workplace
- BMC Helix Digital Workplace: Intuitive omni-channel conversational experiences for users beyond web to Slackbot, Chatbot, SMS, and Skype
- Device agnostic and responsive design: Sleek and responsive interface optimized across any device provides a consumer-like shopping experience for employees
- Single service catalog across your organization: Eliminate catalog sprawl by presenting services from multiple business units including IT, HR, and Facilities in a single catalog
- Drag-and-drop homepage design: Support customer-friendly user experiences with a highly configurable, modular design
- Workflow and automation: Decrease level-one ticket costs by deflecting routine help desk calls
- Powerful connectors: Easily integrate leading industry services and platforms like Microsoft Office 365, Microsoft Azure, Atlassian JIRA, Amazon Web Services (AWS), and more
Frequently asked questions
This section provides answers to frequently asked questions (FAQs) about TrueSight Operations Management.
Where do I find release note information?
The following table describes where you can find information previously provided in release notes.
|
Type of information |
Found here in |
|---|---|
|
New features (enhancements) and other information |
|
|
Is all the content for TrueSight Operations Management 10.7 in this space?
The documentation for TrueSight Operations Management 10.7 is split between multiple spaces, so a space-level search performed in the box in the left navigation pane does not search all the documentation for this release. The following spaces document this release:
- TrueSight Operations Management Deployment 10.7: This space contains information about the TrueSight Operations Management 10.7 release. TrueSight Operations Management is an integrated platform for service availability and performance management of your IT environment. It combines event management, impact management, performance monitoring, and application modeling in a single seamless solution for physical, virtual, and cloud environments.
- TrueSight Presentation Server 10.7: This space contains information about the TrueSight Presentation Server. The Presentation Server hosts the web-based TrueSight console functions and consumes events and performance data from various TrueSight products to provide a consolidated set of views for monitoring the infrastructure, real and synthetic applications, and capacity pools. In addition to data presentation, the Presentation Server performs functions such as role-based access control and data management functions such as storage and persistence. The following topics describe the major components of this product.
-
TrueSight App Visibility Manager 10.7: This space contains information about the following products, which enable you to proactively monitor applications and end-user experience:
- TrueSight App Visibility Manager
- TrueSight Synthetic Monitor with Silk Performer
- Real End User Experience Monitoring Software Edition
- TrueSight Infrastructure Management 10.7: This space contains information about the TrueSight Infrastructure Management 10.7 release, an integrated platform for service availability and performance management of your IT environment. It combines event management, service impact management, performance monitoring, and data analytics (including baselines, abnormality detection, and Root Cause Analysis algorithms) in a single seamless solution for physical, virtual, and cloud environments.
Use the image map in the Related documentation topic to quickly access a documentation space or use the search boxes to locate a topic in any of the spaces.
I’d like a PDF of just selected information. How can I do that?
The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.
Creating PDF and Word exports
You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.
To export to PDF or Word
- From the Tools menu in the upper-right, select a format:
- Export to Word to export the current page to Word format
- Export to PDF to export the current page or a set of pages to PDF
- If exporting to PDF, select what you want to export:
- Only this page to export the current page
- This page and its children to export a set of pages
For example, selecting This page and its children from the home page exports the entire space to PDF.
Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.
Additional resources from BMC
The following BMC sites provide information outside of the TrueSight Operations Management 10.7 documentation that you might find helpful:
- TrueSight Operations Management solution resource page
- TrueSight Operations Management community
- BMC Support Knowledge Base
- BMC Educational Services
- BMC Global Services
- www.bmc.com, information about TrueSight Operations Management
-
BMC TrueSight Pulse Blogs
provide tips from Customer Support about the products in the TrueSight product line. Blog entries are listed by date and include the related product.
Deploy in the cloud of your choice to strengthen security, improve productivity, and lower costs
- Imports and analyzes data from vulnerability scanners, maps vulnerabilities to assets and patches, helps set priorities, and automates corrective action
- Provides real-time visibility into security vulnerabilities, missing patches, and misconfigured resources
- Uses simplified patching for rapid remediation of security vulnerabilities both on premises and in the cloud
- Automates configuration testing and remediation for resources on AWS, Azure, and GCP to ensure cloud services and containers are managed consistently and securely
- Provides container configuration security for Docker and Kubernetes
Additional resources from BMC
The following BMC sites provide information outside of the Infrastructure Management documentation that you might find helpful:
- BMC Communities, Operations Management community (formerly known as ProactiveNet Performance Management)
- Search the BMC Support Knowledge Base
- AMIGO program (Assisted MIGration Offering)
- BMC Educational Services, Infrastructure Management Performance Management learning path
- www.bmc.com information about Infrastructure Management
- YouTube
- BMC channel
- BMC documentation channel
- BMC ProactiveNet videos (for releases prior to BMC TrueSight Operations Management 10.0)
Resources
Read
White papers:
- Best Practices to Deliver a Service Catalog Employees Love
- Eliminate Catalog Sprawl in the Digital Workplace
- Empower the Digital Workplace with Enterprise Chatbots
- Cognitive Service Management
- Superior Customer Experiences
E-books:
- Equipped for Transformation: How to Elevate Your Employee Experience
- The Digital Workplace for Dummies
- Mission: Launch a Digital Workplace
Analyst research:
- Gartner: Critical Capabilities for IT Service Management Tools
- Ovum: BMC aims to broaden its appeal with the Digital Workplace
The Total Economic Impact of BMC Helix Infographic
Experience
Video:
- Step into the Future of Work with BMC Helix Digital Workplace (2:16)
- Experience the Future of Work with BMC Helix (1:01)
- University of Kansas Health Systems Transforms ITSM to Cognitive Service Management (1:31)
Структура IPMI-команд
- Network Function (NetFn) присваивает команде значение кластера, к которому команда относится (команды шасси, событий, хранилища и т. д.)
- Поле Request/Response Identifier нужно, чтобы различать запросы и ответы
- Requester’s ID — информация об источнике сообщения. Например, для IPMB эта информация содержит LUN (Logical Unit Number) устройства
- Responder’s ID адресует запрос к желаемому ответчику
- Command — уникальные в рамках Network Function команды
- Data — дополнительные параметры (например, данные, возвращаемые в ответе)
- BMC ― MCs, Sensors, Storage (IPMB)
- BMC ― управляемая платформа (System Interface)
- BMC ― удаленный администратор (LAN, Serial Interface)
- Serial IPMB
- Serial System Interface
- LAN IPMB
- LAN System Interface
- Serial PCI Management Bus
- LAN PCI Management Bus
- Другие комбинации, в том числе Serial LAN
Videos
The following table lists topics that contain videos that supplement or replace the text-based documentation.
| Topic | Duration (in minutes) | Description |
|---|---|---|
| Taking Your Data Into Production | 12:10 |
This video explains at a high level, the steps required to take your data into production with BMC Atrium Core, end to end from a third-party source to your production dataset in BMC Atrium CMDB. |
| Best Practices for handling Normalization | 6:45 |
https://www.youtube.com/watch?v=3jexQgQHo0E This video explains the best practices for Normalization in order to achieve improved performance |
| Atrium Integrator Issues | 2.33 |
https://www.youtube.com/watch?v=bVeyhkfEfwM This video explains some of the important tips to troubleshoot Atrium Integrator related issues. |
| Atrium Core — Home | 4:21 |
https://www.youtube.com/watch?v=MtBvuXEA2OA This video explains the concepts of Denormalized CMDB Data Storage (DCDS) in context of the Common Data model. |
| Atrium Core — Home | 2:43 |
https://www.youtube.com/watch?v=MEXRgoYEtVE This video features highlights about the preconfigured integration of BMC Atrium CMDB with BMC Atrium Discovery and Dependency Mapping. |
| Atrium Core — Home | 3:12 |
https://www.youtube.com/watch?v=rQeQ7T-x7PI This video explains the BMC Atrium CMDB integration package for Microsoft System Center Configuration Manager (SCCM) |
| BMC Atrium CMDB and BMC ADDM Integration | 2.43 |
https://www.youtube.com/watch?v=MEXRgoYEtVE
This video features highlights about the preconfigured integration of BMC Atrium CMDB with BMC Atrium Discovery and Dependency Mapping. |
| Best Practices for handling Reconciliation | 2.22 |
https://www.youtube.com/watch?v=8dykPDe2GDU This video explains some of the best practices for Reconciliation in order to achieve optimal results. |
| Best practices for BMC Atrium CMDB | 39.41 |
https://www.youtube.com/watch?v=PmZ7Kbwob3A This video explains some of the best practices for BMC Atrium Configuration Management Database (CMDB). |
| Limitations of AIE to AI Migration Tool when migrating data exchanges | 4.25 |
https://www.youtube.com/watch?v=cXvVGp6shOE This video explains some of the important limitations of AIE to AI migration tool. It is important to know the limitations to ensure successful migration. |
| Migrating BMC Atrium Integration Engine data exchanges to Atrium Integrator | 3:21 |
https://www.youtube.com/watch?v=u81aMz5eQXo This video explains the process of migrating data exchanges from Atrium Integration Engine to Atrium Integrator. |
| Denormalized CMDB Data Storage | 4:21 |
https://www.youtube.com/watch?v=MtBvuXEA2OA This video explains the concepts of Denormalized CMDB Data Storage (DCDS) in context of the Common Data model. |
| Creating a job in Atrium Integrator Spoon | 6:03 |
https://www.youtube.com/watch?v=MV4GlFX9fJA This video explains how to create a job in BMC Atrium Integrator Spoon using a CSV file as an input and check updates to a CMDB form. |
| Understanding Drift Management | 1:13:13 |
https://www.youtube.com/watch?v=H-7s4hCJbs0 This video explains the basic concepts & architectural details related to identifying and managing CMDB drift along with Drift Management concepts and the process of remediating drifts. |
| Adding intermediate steps to a Atrium Integrator transformation | 5:45 |
https://www.youtube.com/watch?v=DMpTugESxjM This video explains how to add qualifications to source data base and how to create delta logic for the job created using wizard. |
| Adding intermediate steps to a Atrium Integrator transformation | 4:00 |
https://www.youtube.com/watch?v=Z799hBYwQAM This video explains to use the Calculator steps within the BMC Atrium Integration transformation. |
| Planning the data model | 1:07:06 |
https://www.youtube.com/watch?v=io7I7AMvAmI This video explains the role of the Common Data Model (CDM), its purpose, its usage, its implementation, and its resources. |
| Planning the data model | 1:24:50 |
https://www.youtube.com/watch?v=XYuaEUIw3ak This video explains the best practices for CMDB Design and Architecture. |
| Atrium Webinar Series | Atrium Webinar series provides product guidance and best practices for the Atrium product suite. | |
| Overview of BMC Atrium Service Context | 4:18 |
This video provides an overview on BMC Atrium Service Context. |
Resources
Read
Datasheets:
- BMC Helix Remediate
- BMC Helix Cloud Security
- BMC Helix Vulnerability Management
- Vulnerability Management Maturity Model
- TrueSight Automation for Servers
Analyst research:
- Cybersecurity Insiders: 2019 Cloud Security Report
- Forbes Insights: BMC 2019 SecOps Survey
- Separating the Truths from the Myths in Cybersecurity
E-books:
- SecOps for Dummies
- Five Key Elements to Complete IT Compliance
- Deliver Secure, Automated Cloud Security Posture Management
Experience
Videos:
- Automating Cloud Configuration Security with BMC Helix Cloud Security (1:56)
- IT Security Solutions: Review, Prioritize, and Automatically Execute Fixes (2:08)
- Forrester: Break Down Barriers Between Security and Operations (5:29)
- Forrester: Automation Gives IT Operations the Power to Protect Your Organization (5:04)
Podcast:
- Data Breach Today Interview: Cloud Security: Overcoming Roadblocks (14:00)
- BMC SecOps and How National Bank of Canada Became an Industry Innovator (19:19)
- Container Security with Maya Kaczorowski from Google (20:43)
Webinars:
- Accelerate Multi-Cloud Adoption and Ultimate Service Experience
- Automate Hybrid Cloud Security with BMC Helix Remediate
Resources
Read
Datasheets:
- TrueSight Operations Management
- TrueSight Smart Reporting
- TrueSight Infrastructure Management
- TrueSight IT Data Analytics
- TrueSight AppVisibility
- TrueSight and Pivotal Cloud Foundry
White papers:
- Prove the Value of AlOps by Focusing on These 4 Use Cases
- TrueSight Operations Management Overview
- Event Management: A Catalyst for Retail Success
- Head-to-Head Comparison—BMC vs. HP
Analyst research:
- RIA Vendor Selection Matrix – AIOps top 15 Global Vendors 2019
- Ovum On the Radar: BMC provides AIOps solutions that align IT operations teams
- Research in Action: APM Vendor Selection Matrix
- EMA: AIOps and Advanced IT Analytics at the Crossroads
- Gartner: Market Guide for AIOps Platforms
- 451 Research: Breaking the Silos
- Gartner: Market Guide for IT Infrastructure Monitoring Tools
NEC Taps BMC for ITSM and AIOps
Experience
Videos:
- TrueSight Overview (2:27)
- Ensono standardizes on BMC for infrastructure monitoring (1:49)
- SEI leverages TrueSight to manage $670 billion in assets (2:20)
- inContact gains efficiency and cost savings (1:16)
Webinars:
- AIOps Webinar Series
- Applications and Infrastructure in the Modern Digital Enterprise
- Monitoring for Docker
- Creating Simple Dashboards
- Network Management for Better Service Performance
- TrueSight Operations Management
- Attack of the SANs
